Return & Refund Policy

At Ivory Invitations, we want you to be fully satisfied with your purchase.

Returns
Due to the customized nature of our products, we do not accept returns unless an item arrives damaged or defective.

Refunds
If your order arrives damaged or defective, please contact us within 7 days of delivery. Please include photos of the issue so we can review your request. If approved, we will offer a replacement or a refund.

Exchanges
We do not offer exchanges for customized items.

Shipping Disclaimer
We are not responsible for delays or damages caused by shipping carriers.

For any questions or concerns, please contact us at [email protected].